Quality Assurance

At NutriMeals, we’re here to nourish your body, your time - and your mood. That’s why we stand by every meal we make with our Happiness on the Inside & Out Guarantee.

Not loving your meal?

We get it—taste is personal. If something didn’t hit the mark, simply reach out to us and we’ll make it right.

You can choose:

  • A replacement meal of your choice on your next delivery, or
  • A full refund for the item you weren’t happy with.

No awkward hoops, just real food and real care.

How to request a refund or exchange:

Email us at nutrimeals@rubylane.com.au or DM us on Instagram @rubylanewholefoods with:

1. Your order number

2. The item in question

3. A little info on what didn’t work for you (so we can learn and improve!)

We’re all about good vibes and great nutrition—and we want you feeling good from the inside out. 💚